Terms of Service

1. Who we are

World of Relics is run by Axcelsoft Information Technology Solutions ("we" or "us"), of 174 Sitio Danga, Barangay Colgante, Apalit, Pampanga, Philippines. You can reach us at support@axcelsoft.com.

2. Accepting these terms

The first time you sign in, the Welcome screen asks you to tick "I agree to the Terms of Service and Privacy Policy". You can read both documents by tapping their names, on the Welcome screen and on the sign-in screen.

• Ticking the box and entering the world means you agree to these terms. If you don't agree, please don't play.
• After that, each time you sign in or play, you agree to the terms in force at that time. Section 14 explains how they can change.
• Nothing is saved until you accept. Until then, what your sign-in provider shares is held only in our server's memory, for up to 30 minutes, and then deleted. No account is created, and nothing is written to our database.

3. Who can play

• You must be 13 or older.
• The Welcome screen asks for your birth year. Our check relies on what you tell us, so please answer honestly. We keep only your age group, not the year.
• If you're under 18, you need permission from a parent or guardian to play. Please read these terms together.
• If we learn that a player is under 13, we will close the account and delete its personal data. Parents and guardians can tell us at support@axcelsoft.com.

4. Your account

You sign in with Google or Facebook, in your phone's own browser, so we never see your password. Their own terms also apply to that sign-in.

• One person per account. Don't share or sell your account, or play on someone else's.
• Signing in with Google and with Facebook makes two separate accounts, even with the same email address. We may add a way to join them later. Having a second account by accident isn't cheating. Using two accounts to help each other is.
• Keep it secure. Anyone who can open the app on your signed-in phone can play as you, so protect your phone and your Google or Facebook account.
• You can sign out from the More tab. Signing out ends the session on that phone only. A signed-in phone stays signed in for up to 30 days after you last play.
• If you think someone else has used your account, secure your Google or Facebook account and tell us at support@axcelsoft.com.

Your display name is suggested from the name your sign-in provider gives us. This is often your real name. If you'd rather not show it, choose another name on the Welcome screen, especially if you're under 18. The app can't change it yet once you enter the world, so if you need it changed, contact us.

Your display name is shown to other players in the Museum and the Colosseum if you're 16 or older (13 to 15 year-olds appear as "Anonymous Explorer"). It must not pretend to be someone else (including our team), be offensive, hateful, sexual or harassing, or include anyone's private details. If it breaks these rules, we may change it.

5. Relics and other game content

• Game content, not property. Relics, gems and everything else in the game belong to us. We let you use them, and the app, for your own fun. You can't give or sell that permission to anyone else. It ends if your account ends, or if we ban your account under section 7.
• A relic's serial number and history are game records, not proof of legal ownership. Relics are not cryptocurrency, crypto tokens or NFTs.
• No money value. Game content has no monetary value and can't be cashed out or exchanged for anything of value.
• No selling outside the game. Don't sell, buy or trade relics or accounts for money or anything else outside the game, or offer to.
• Things change. To keep the game fair and fun, we may change or rebalance game features. We won't take relics out of your collection except for cheating (section 7), a reset before release (section 10), when your account ends (section 11) or when the law requires it.
• Quests and rewards. Quests give Gems and other rewards by themselves when you finish them. We may add, change or end quests and their rewards at any time, and take back rewards gained unfairly (section 7).
• There's nothing to buy in World of Relics today. If we ever offer purchases, we'll publish terms for them first.
• You're welcome to share pictures of your relics, such as the app's relic cards, for non-commercial purposes. A relic card shows the relic's serial number, and anyone with the serial can look up that relic's details, but not who owns it.

The game's name, logo, art and software belong to us or our licensors.

6. Salvage is permanent

• Salvaging a relic destroys it, along with any gems fused into it.
• Its serial number is retired and never used again.
• Salvage can't be undone. We can't bring back a salvaged relic, even one salvaged by mistake.
• The game keeps a record that the relic existed and that you salvaged it. See our Privacy Policy.
• The app always asks you to confirm, and rarer relics need the button held down. Take that moment to be sure.
• You can't salvage a favorite. Remove it from your favorites first.
• For now, salvage gives nothing in return.

7. Fair play

You must not:

• cheat, or use any tool, mod or service that gives you an unfair advantage;
• fake or spoof your location or your walking, for example with a location simulator or emulator, or by counting a ride in a vehicle as a walk;
• use bots, scripts or anything else that plays for you;
• exploit bugs (please report them to us instead);
• tamper with, modify or reverse engineer the app, except where the law allows it, or interfere with our servers;
• use more than one account to gain an advantage;
• arrange battles with other players, or lose on purpose, to raise or lower a rating;
• harass, threaten or deceive other players.

If you break these rules, we may remove relics gained unfairly. Depending on how serious it is, we may also stop your account from signing in, for a time (a suspension) or for good (a ban). If you think we got it wrong, contact us at support@axcelsoft.com and we'll look again.

8. Playing safely in the real world

World of Relics takes you out exploring real places. The World map uses your phone's location to show the streets around you and the Relics Chests near you, and opening a chest sends your position to our server to check that you're there. Our Privacy Policy says exactly what is sent and what little we keep.

Hunting hours. Relics Chests can be opened from 5:00 am to 8:00 pm, Philippine time. At night they rest: they stay on the map, but none can be opened, and the app shows when they're back. A chest also refuses to open if you got there faster than a person on foot could have from the last chest you opened, or within a few seconds of it, and tells you how long to wait. We may change these hours and limits for safety; the app always shows the current ones.

The daily walk. A quest counts how far you walk with the World map open, from 5:00 am to 8:00 pm, on foot only. Riding, or anything faster than a brisk walk, doesn't count. It's never timed, and you never need to hurry. Watch where you're going, not your screen. Never walk into traffic or anywhere unsafe to finish a walk. While a walk is under way, the app keeps your screen on while the World map shows, which uses more battery.

Whenever you play:

• Stay aware of your surroundings. Look up from your screen and watch for traffic, people and hazards.
• Never play while driving or riding anything you control.
• Don't trespass. Go only where you're allowed to be, and respect private property, closed areas and signs.
• Follow local laws, and take extra care at night, in bad weather and in unfamiliar places.
• If you're young, explore with a friend or tell an adult where you're going.

Relics Chests stand at real places: shops, eateries, museums and other landmarks taken from OpenStreetMap. You only need to be within about 30 m of a chest to open it, so open it from the street or wherever the public is welcome. Never cross a busy road, go into a building or go past a gate just to get closer. A chest may sometimes stand somewhere that's closed, private or unsafe right now. No relic is worth the risk. You decide where you go, so skip it and stay safe.

Opening a chest can show it over your phone's camera picture. The camera is optional, and the picture is never recorded or sent anywhere; see our Privacy Policy.

9. Maps and other services

The World map is made from OpenStreetMap data (© OpenStreetMap contributors, under the Open Database License: openstreetmap.org/copyright), with © OpenMapTiles (openmaptiles.org), and is served by OpenFreeMap (openfreemap.org). The map may be wrong or out of date, so always trust what you see around you over the map.

The places where Relics Chests stand also come from OpenStreetMap data (the original data is at openstreetmap.org), through the Philippines extract published by Geofabrik (download.geofabrik.de). A chest may therefore stand at a place that has moved, closed or never existed. The names of businesses on the map and at chests are shown only to tell places apart: those businesses are not connected with World of Relics and do not sponsor or endorse it, unless we say so. If you run a place and would rather not have chests there, email support@axcelsoft.com with the place's name and address, and we will take its chests off the map. We add places in batches, so if a chest ever comes back there, tell us and we will take it off again. The place itself stays on the map, which is OpenStreetMap's, not ours, and the spot stays in our records as an ended one, because relics already found there refer to it.

The Relics Chest is "Low Poly Treasure Chest" by Dmitry Porotnikov (opengameart.org/content/low-poly-treasure-chest), used under the Creative Commons Attribution 3.0 licence (creativecommons.org/licenses/by/3.0). We made its textures smaller for phones and split its lid from the body so it can open.

Google and Facebook sign-in are their services, not ours, and follow their own terms.

10. A game in development

World of Relics is still being built.

• Features may change, appear or disappear.
• Before World of Relics is officially released (during testing and the closed beta), game data may be reset, including your relics, favorites and collection. Where we reasonably can, we'll tell players first, for example in the app or on our website.
• The game may sometimes be unavailable, slow or buggy, including during maintenance. We don't promise it will always be available or error-free.
• We may stop offering the game. If we do, we'll tell players beforehand where we reasonably can, for example in the app or on our website.

11. Ending

• You can stop playing at any time. Signing out or uninstalling the app doesn't delete your account.
• To delete your account, email us at support@axcelsoft.com. We'll check that the request comes from you, then delete your account within 30 days. Our Privacy Policy says more in "Deleting your account and data".
• Deletion is permanent: your relics leave your collection and can't be given back.
• We may stop your account from signing in, or close it, if you break these terms (section 7) or if the law requires it.
• When your account ends, your permission to use its game content ends too.

12. Disclaimers and limits of liability

In plain words: we do our best, but we can't promise the game will always work, or that nothing will ever be lost.

To the extent the law allows:

• the game is provided "as is" and "as available": we make no promises about it (warranties) beyond those in these terms;
• we aren't responsible for problems outside our reasonable control, such as internet, phone, GPS, map, Google or Facebook outages;
• we aren't responsible for indirect losses (knock-on losses, such as missing out on something else because the game wasn't working), or for lost game content, which has no monetary value;
• we aren't responsible for injury, loss or damage caused by playing unsafely or breaking the law.

Nothing in these terms limits liability that the law doesn't allow us to limit, or takes away consumer rights that can't be waived.

13. Governing law

These terms are governed by the laws of the Republic of the Philippines. If you have a problem, please contact us first: most things can be sorted out quickly. If the laws where you live give you rights we can't take away, such as bringing a claim in your local courts, these terms don't change that. If any part of these terms can't be enforced, the rest still applies.

14. Changes to these terms

We may update these terms as the game grows. When we do:

• we'll change the "Last updated" date and tell players, for example in the app or on our website;
• for an important change, we'll tell players at least 14 days before it takes effect, unless we must change something sooner for legal, safety or security reasons;
• if you keep playing after a change takes effect, the new terms apply;
• if you don't agree, you can stop playing and ask us to delete your account.

15. Contact us

For questions, reports of bugs or cheating, appeals, or requests about your account:

• Email: support@axcelsoft.com
• Post: Axcelsoft Information Technology Solutions, 174 Sitio Danga, Barangay Colgante, Apalit, Pampanga, Philippines